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June 16, 2006
Do you believe in CGM research?
(Posted by francois to: word of mouth )Laurent over at the customer listening blog takes exception with the views of an old-guard marketing tweak on the importance of cgm research...and is hosting an interesting discussion on the subject.
[Tags: word of mouth wom viral marketing consumer+generated+content cgm]
Posted by francois at June 16, 2006 10:56 AM | Bookmark This
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