« 80,000 new blogs a day | Main | links for 2005-08-04 »
August 03, 2005
This is what I meant - Dell did not get it!
(Posted by francois to: worst practices )Shel over at Naked conversations writes about how he's been happy with his Dell and never had any problem with it - but will nevertheless never buy one again.
That is exactly how I felt when I saw all the fallout.
[Technorati Tags: dell customer service brand reputation]
Posted by francois at August 3, 2005 11:30 AM | Bookmark This
Trackback Pings
TrackBack URL for this entry:
http://www.emergencemarketing.com/mt/mt-tb.cgi/271
