May 13, 2005
Trials and tribulations of using rss(Posted by francois to: technology enablement )
Robert MacMillan over at washingtonpost.com writes an interesting article about his trials and tribulations in trying to get an rss reader and an rss feed to work (here - via micro persuasion). The poor guy downloaded 15 rss readers before he could find one that would work for more than 2 hours (he should have looked here - but I am biased as I work (unpaid) with those guys).
It is an interesting read which demonstrates that insiders can quickly become blind to simple usability and messaging issues which can actually turn into huge barriers to adoption. Here are a few from the article:
- the "RSS" label itself - not exactly a term that draws you in if you are not "in the know"...
- orange button with "XML" - what the heck do you do with that?...and clearly not a "one-click" action if you venture out and actually click on it
- "feeds" anyone?
Posted by francois at May 13, 2005 10:31 AM | Bookmark This
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