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April 26, 2005
Bypass interactive voice response hell!
(Posted by francois to: marketing | random brainsqualls | worst practices )Have you ever been stuck in a company's interactive voice response (IVR) system? I have - and not too long ago (see here).
Help is actually here! Today a friend of mine, Paul English, pointed me to one of his personal web pages where he keeps track of the codes to bypass the most popular companies' IVR system and talk to a human quickly (here). If you know of a company's code, you can help update the directory by submitting the codes directly into his Quickbase (large companies only, please...let's not spam this great service)!
[Technorati Tags: ivr customer service support]
Posted by francois at April 26, 2005 3:41 PM | Bookmark This
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