Comments on: You need to embrace the social in order to leverage it in customer support http://www.emergencemarketing.com/2009/05/05/you-need-to-embrace-the-social-in-order-to-leverage-it-in-customer-support/ Thoughts on marketing, innovation, social networking, new products and the impact of technology on all those thingies Sun, 05 Sep 2010 07:14:51 -0400 http://wordpress.org/?v=2.8.4 hourly 1 By: atul chatterjee http://www.emergencemarketing.com/2009/05/05/you-need-to-embrace-the-social-in-order-to-leverage-it-in-customer-support/comment-page-1/#comment-3382 atul chatterjee Thu, 07 May 2009 10:24:38 +0000 http://www.emergencemarketing.com/?p=1221#comment-3382 Going to where your customer is, that is obviously important. What is more important is presenting a friendly face. Going to where your customer is, that is obviously important. What is more important is presenting a friendly face.

]]> By: EH http://www.emergencemarketing.com/2009/05/05/you-need-to-embrace-the-social-in-order-to-leverage-it-in-customer-support/comment-page-1/#comment-3379 EH Tue, 05 May 2009 19:08:58 +0000 http://www.emergencemarketing.com/?p=1221#comment-3379 I agree completely. Go to where you customers are! That's where you will find the most success in social marketing. Make your brand more accessible and that in itself will help build that relationship between your brand and your customer. I agree completely. Go to where you customers are! That’s where you will find the most success in social marketing. Make your brand more accessible and that in itself will help build that relationship between your brand and your customer.

]]>