http://www.emergencemarketing.com/2009/04/28/community-based-customer-service-is-not-the-same-as-crowdsourcing-customer-service/ Thoughts on marketing, innovation, social networking, new products and the impact of technology on all those thingies Thu, 02 Feb 2012 20:00:16 +0000 hourly 1 http://wordpress.org/?v=3.0.1 http://www.emergencemarketing.com/2009/04/28/community-based-customer-service-is-not-the-same-as-crowdsourcing-customer-service/comment-page-1/#comment-5661 John Wed, 17 Mar 2010 02:50:19 +0000 http://www.emergencemarketing.com/?p=1218#comment-5661 One of my favorite customer service quotes is "Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." -DONALD PORTER One of my favorite customer service quotes is “Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong.” -DONALD PORTER

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