Social Media Not To Go Mainstream in Business in 2009
Well – there you have it. It will probably not come as a great surprise that I think so, but after ruminating on it for a long time as part of a team of 12 great marketers which Valeria Maltoni assembled to provide some direction for social media marketing in 2009, that is how I decided I would characterize the state of Social Media in 2009.

Download the ebook in which 12 of us shared some great insights on the future direction of Social Media – it’s free!
From Valeria’s blog post, here are some bite-sized previews of what some of the other autors had to say – many of whom I consider real sharp thinkers when it come to marketing and some of whom I am fortunate enough to be friends with:
- “Basic metrics you can initially use to match up before, during and after sales deltas are frequency, reach, and yield” – Olivier Blanchard, The Brand Builder, @thebrandbuilder
- “There are three imperatives for execution programs in 2009 – start with measurement, create content for the open Web and for mobility” – Matt Dickman, Techno||Marketer, @MattDickman
- “The foundation and core of what social media is, consists of the five C’s. Conversation, community, commenting, collaboration and contribution” – Mike Fruchter, My Thoughts on Social Media, @Fruchter
- “With social media as a platform for participation, people can behave the way they were hardwired to behave in the first place – humanly, tribally” – Francois Gossieaux, Emergence Marketing, @fgossieaux
- “Social media enhances marketing efforts as an additional indirect communication channel” – Beth Harte, The Harte of Marketing, @BethHarte
- “Companies with greater social intelligence have stronger bonds with employees and customers, and that translates into revenue” – Lois Kelly, Beeline Labs, @LoisKelly
- “Change ensures our own livelihoods – new opportunities and trends to capitalize upon, unique products and profit centers that merit development, robust innovation to leverage”- Christina Kerley, CK Epiphany, @ckepiphany
- “Social media interaction allows us to have… well, interaction with our customers. It lets us see them as people instead of statistics and it lets us hear their voices” – Jennifer Laycock, Search Engine Guide, @JenniferLaycock
- “Goals absolutely must be built on business objectives” – Amber Naslund, Altitude Branding, @AmberCadabra
- “A proper social media education is more than just learning new tools. The most important lesson we can impart is the necessity to think ‘humans’”- Connie Reece, Every Dot Connects, @ConnieReece
- “Social media isn’t causing problems, but it is revealing them. And the problems aren’t new; they’ve been around for a while” – Mike Wagner, Own Your Brand!, @bigwags
- “The secret of success in social media is a product or a service that people actually like and use” – Alan Wolk, The Toad Stool, @awolk
And whatever you do in 2009, remember the words of wisdom from our fearless leader for this project – Valeria:
Don’t fear mistakes, welcome them. They will help you become more resilient and fl exible – in some cases even kinder. Nothing like the fresh breeze of reality to energize our purpose. Adapt your plan to circumstances and keep going.
I hope you enjoy and look forward to your feedback! More predictions coming up soon…
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January 16th, 2009 at 8:50 am
Thanks for sharing the predictions for 2009. My favortie is goals must be built on business objectives. I cannot tell you how many companies get started before they identify their business objectives. What do they say, a goal without a plan is just a wish.
January 16th, 2009 at 9:19 am
I’d submit that “social media” has long been mainstream. It’s always been people talking to people…these days they have more ways to do it to a lot more others at the same time, without any help from companies’ marketing departments.
I would agree, however, that the traditional push/shove/yell crowd of Mad Ave. marketers can’t grok how to fit “social media” into their toolkit. Latest example Carl’s Jr’s “we didn’t want it to go this viral” fiasco with the free burger coupon.
January 16th, 2009 at 9:37 am
Thanks for the ebook and after read I will post such reviews like this.
http://www.twitter.com/xanatose
January 18th, 2009 at 2:05 pm
Thank you for participating, Francois. I hope this project will provide many with direction, which as you know was the intent all along. Mary makes a good point, however many businesses in scale or growth mode have moved away from that awareness. It will definitely be an interesting year!