Comments on: Consumers use social media to share customer care experiences http://www.emergencemarketing.com/2008/04/22/consumers-use-social-media-to-share-customer-care-experiences/ Thoughts on marketing, innovation, social networking, new products and the impact of technology on all those thingies Sat, 11 Oct 2008 12:11:09 +0000 http://wordpress.org/?v=2.5.1 By: Toward a working definition of social media | bmo http://www.emergencemarketing.com/2008/04/22/consumers-use-social-media-to-share-customer-care-experiences/#comment-1212 Toward a working definition of social media | bmo Wed, 23 Apr 2008 21:13:19 +0000 http://www.emergencemarketing.com/2008/04/22/consumers-use-social-media-to-share-customer-care-experiences/#comment-1212 [...] Emergence Marketing Again - proof that while positive word of mouth may outweigh negative word of mouth, and that off-line word of mouth may outweigh online word of mouth, the online negative word of mouth may have much more impact on purchasing decisions as they are found while the buyer is in active buying mode. Sphere: Related Content This was written by admin. Posted on Wednesday, April 23, 2008, at 1:13 pm. Filed under Uncategorized. Bookmark the permalink. Follow comments here with the RSS feed. Post a comment or leave a trackback. [...]

[...] Emergence Marketing Again - proof that while positive word of mouth may outweigh negative word of mouth, and that off-line word of mouth may outweigh online word of mouth, the online negative word of mouth may have much more impact on purchasing decisions as they are found while the buyer is in active buying mode. Sphere: Related Content This was written by admin. Posted on Wednesday, April 23, 2008, at 1:13 pm. Filed under Uncategorized. Bookmark the permalink. Follow comments here with the RSS feed. Post a comment or leave a trackback. [...]

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