Francois,

Thank you very much for the mention, and for including it in the same post as your mention of Kathy Sierra. I feel it only fair to let your readers know that, in actuality, her post is far more informative than my own. So all of you Emergence Marketing readers head over to Kathy’s post and steer clear of mine. You have been duly warned.

That said, I’m flattered to be mentioned in the same breath as she.

Thanks, again,
Rick