Self-organizing teams at Merill Lynch!
Following up on yesterday’s posts on the worker of the future and the comment that Graham Hill left there on whether we may finally be witnessing the end of hierarchies, I ran across this article at PSFK (via Johniie Moore) - talking about financial advisors at Merill Lynch who are being asked to self-organize themselves into team of 2-4 people to better handle customer service - which is of course a very tacit interaction-based job.
If they can do it, then others should not be too far away…
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