Nicotine patch hotline with no ex smokers
A friend of ours just told us this hilarious story of when she tried to quit smoking. She used the help of nicotine patches. As indicated on the warning label as a potential side-effect, she started having very vivid dreams. After 4 days of putting up with that, and being exhausted, she called the hotline for help. She was so afraid that without the patch she would relapse. When she reached the hotline desk, they just told her that she should stop using it. She really wanted to talk to someone that had firsthand experience with what she was going through, but found out that nobody on the help desk was an ex-smoker or an ex patch user.
This is like having the AA hotline staffed with people who never drunk before, let alone had a problem with it…
Sometimes you got to wonder where the common sense is in large corporate decision making processes.
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