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Fraudulent store-returns – a $16B market – and growing!

This week’s issue of Business Week has an interesting article on fraud in store-returns (here – requires subscription).

They say that the fraud in 2003 amounted to $16B – up 23% from 2002 – talk about a growth market!

Stories range from people returning bricks instead of a DVD player, others buying your unexpired receipts for $10, and then shoplifting the goods prior to return – a practice called “shoplisting”.

I thought RFID was going to solve all those problems – but there was no mention of RFID in the article…

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