Another worst practice is brewing over at Land Rover

Another worst practice is brewing over at Land Rover

July 16th, 2005 francois Posted in worst practices | No Comments »

Nevon has been chronicling the story of a dissatisfied Land Rover Buyer who started blogging about it. It is fascinating to watch how all those stories follow pretty much the same scenario. And it is even more fascinating how most companies and PR agencies are asleep at the wheel.

[Technorati Tags: blogs crisis communications]

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