emergencemarketing.com

I am putting this is in a separate posts as my trackbacks for the previous were not accepted (at the Houston Chronicle my ping for the previous post was denied for “questionable content”) and MT keeps sending those when you edit a post. Here is another great post from the Social Customer Manifesto about Dell closing down their customer service discussion boards and the chat Christopher had with a customer representative about it.

I wish my bank horror story would get as much play

[Technorati Tags: dell customer service brand reputation]

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